Client Configuration for Hosted E-Mail Accounts

IMAP email is gradually replacing POP email as the main protocol used by email clients in communicating with email servers. You can read about IMAP and obtain the settings at: 

The basic instructions are for one of your e-mail accounts. If you have more than one e-mail account, just substitute the other USERNAME in front of 
1. Add a new account with a e-mail address
2. Password which you provided to us (which is case sensitive). You should verify the password by logging in to your Webmail account.
3. Income mail (POP3) setting: 
4. Outgoing mail (SMTP) setting: 
5. Answer YES if you have a question such as MY SERVER REQUIRES AUTHENTICATION and the settings are the same as above. 
6. Most email software uses Port 25 as the default for OUTGOING MAIL (SMTP) and many ISPs prevent your use of Port 25 for any email other than their own. If that is the case, use Port 2525. You may find these in your advanced settings. 

There are some Internet Service Providers that block port 2525 also. If that's the case: 
1. Set the outgoing mail port on the Advanced tab to 587 (instead of 25 or 2525); and 
2. This port should not require a secure setting. 

There are some Internet Service Providers which allow for only a secured connection for outbound email. If that's the case: 
1. Set the outgoing mail port on the Advanced tab to 465 (instead of 25 or 2525 or 587); 
2. Then check the box which reads "This server requires a secure connection"; and 
3. Change the Outgoing mail (SMTP) setting to: 

If you use an iPhone, you should follow these instructions: 

Detailed client instructions are available for the following clients:
Microsoft Mail:
Mozilla Thunderbird: 
Microsoft Outlook: 

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Webmail for Hosted E-Mail Accounts

To login for web-based usage of your e-mail account, go to: http://mail.yourdomainname -...