Domain Name Sanity

CUSTOMER SERVICE

Providing excellent customer service is our constant challenge and goal and that's why we're here 365 days a year. We are providing you with instructions for common topics of interest to most of our customers. If you don't find your answer, you can always contact us directly.

System Maintenance - Below is a list of any scheduled maintenance which will disrupt our service:

None


	CUSTOMER SERVICE TOPICS

	How do I log-in to manage my account? How do to I update my account information or password? How Do I set up my POP3 e-mail account? How Do I set up e-mail forwarding if: I do not have a POP3 e-mail account through DomainNameSanity.com? I have a POP3 account through DomainNameSanity.com with 2mb of storage? I have a POP3 account through DomainNameSanity.com with 10mb, or more, of storage? If DomainNameSanity.com is not hosting my website, how do I: set-up Web Address Forwarding for my domain name? set the nameserver records for my domain name? My web site isn't live yet! Why? Why don't I see the changes I just made in my website when I view my web site? When I try to edit my web site, all I get is a flashing blue screen. What's wrong? When I edit my site, I am unable to login or get Session File error. What's wrong? How do I build my web site? How do I work with the Flash Template Collection? How do I restore my web site or a page of my web site if I have lost it or my hosting expired? How do I get listed with search engines? How do I ftp (File Transfer Protocol) a site I built on my computer to your servers? How do set up navigation so I can link my web pages? How do I set up form e-mail? What do I do if the above doesn't fit my situation?
	BEFORE THE PURCHASE

	If you have not yet made a purchase from us, you will find valuable information at our Frequently Asked Questions page.